Luxury Travel Report by EliteVoyage, 2025 (ENG) - Report - Page 11
“Lufthansa defines premium travel as an experience that prioritises comfort, privacy, and
personalisation. The rollout of Allegris, we introduces a suite concept in First and Business
Class. The future of travel will continue to evolve with greater personalisation and
technological advancements.”
Rhonen Azoulay, General Manager Czech Republic
& Poland at Lufthansa Group
“For many years luxury has been defined by having a replication of standards. So
if you travel to Chicago or Vietnam it’s the exact same experience. At Auberge the
approach is to uniqueness and I believe this is the future of hospitality. Auberge is
this one-of-a-kind unique proposition of hotels. Collegio alla Querce is somewhere
unique that you will only find in Florence.”
Lorenzo Maraviglia, General Manager at Collegio alla Querce,
Auberge Resorts Collection
“We’re in the people business: it’s always the connection and the emotional intelligence
that will really make a difference. You can have the newest hotel in the world but if the
service isn’t there guests won’t be happy. AI will be hugely important for us as an industry.
We need to automate the predictable and humanise the exceptional.”
Thomas Moons, Managing Director of two Belmond hotels,
La Residencia and Reid’s Palace
“Personalisation of the experience, focusing on the guest and seeing each guest
as a unique individual…We are seeing a shift in guests’ definition of luxury. People
seek a contrast to the pace of their daily life: a desire to seek contact with their
roots, with nature, a need to get away, to recharge and escape from an immediate,
technological world…Newer generations are looking for authentic experiences and
a deeper connection with the local culture…”
Kurt Gillig, Managing Director at Vila Vita Parc
“The next generation of luxury travelers is emerging, with wealth shifting to
Millennials and Gen Z, who will make up 80% of luxury sales by 2030. These
younger consumers prioritize experiences over possessions, seek exclusivity, social
connections and transformative adventures over material wealth and are willing to
spend significantly on luxury travel.”
Agnieszka Rog-Skrzyniarz, Head of Luxury Brands
in Europe at Marriott International
“Luxury is all about access and where we are able to go. We’re not a luxury cruise
line. Instead, we’re creating this luxury yachting lifestyle.”
Nils Lindstad, Vice President, Business Development
and Sales Excellence at Four Seasons Yachts
“The definition of luxury today is not to have expensive items. It’s to find time and
space. Most of us are so busy in our lives we barely have time for breakfast. Just
relaxing and taking your time, that’s luxury.”
Vincent Pauchon, General Manager of St. Regis Maldives Vommuli Resort
